Terms & Conditions
Welcome to the Branch Electric website. By accessing or using this site, submitting a form, scheduling service, or engaging with any of our content or communications, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.
Effective Date: 2025
1. Use of Our Website
This website is operated by Branch Electric and is intended to provide information about our electrical services, allow service scheduling, and offer customer support. You agree to use the site only for lawful purposes and in a way that does not infringe the rights or restrict the use of this site by any third party.
2. Service Information
We provide electrical services to residential and commercial clients in Indianapolis and surrounding areas. While we strive to keep all information accurate and up to date, service descriptions, availability, and pricing are subject to change without notice.
3. Scheduling and Estimates
Free estimates and service bookings submitted through our forms or AI assistant are subject to confirmation by a member of our licensed team.
Submission of a request does not constitute a binding agreement.
We reserve the right to cancel or reschedule appointments at our discretion.
4. Communications and Consent
By submitting your information via forms, chat, text, or phone, you consent to receive communications from Branch Electric via SMS, email, or phone calls. These communications may include appointment confirmations, service follow-ups, special offers, or customer satisfaction surveys.
You may opt out of marketing communications at any time by texting STOP or contacting us directly.
5. AI Chat & Automated Services
We use AI-powered tools and automated systems to streamline communication and scheduling. These tools are used to enhance your experience and gather only the information you choose to provide. All data collected is securely stored and used solely for service-related purposes.
6. Payments and Invoicing
Payment for services is due upon completion unless otherwise stated in writing. Larger projects will require a deposit or payment in full before any work begins.
Invoices are issued in person, via email or SMS, and/or secure payment links may be provided.
Late payments may be subject to a daily late fee or service delay.
7. Cancellations and Refunds
If you need to cancel or reschedule a confirmed appointment, please provide at least 24 hours' notice. Cancellations within less than 24 hours may result in a cancellation fee.
Refunds for prepaid services or deposits will be handled on a case-by-case basis, depending on the stage of work performed.
8. Limitation of Liability
Branch Electric is not liable for any indirect, incidental, or consequential damages arising from the use of our website or our services. While we take every precaution to ensure the quality and safety of our work, final responsibility for compliance with code and safety standards may rest with local jurisdictions. Always have a licensed electrician preform electrical work. Never try to preform electrical work on your own.
9. Intellectual Property
All logos, graphics, copy, and media on this website are the intellectual property of Branch Electric. They may not be copied, reused, or redistributed without written permission.
10. Third-Party Links
Our website may contain links to third-party services (such as Google Maps, Facebook, or payment processors). We are not responsible for the content, privacy, or practices of these external sites.
11. Updates to These Terms
Branch Electric may update these Terms & Conditions at any time. Updated terms will be posted here with a revised effective date.
Contact Information
If you have any questions about these terms or our services, please contact us:
Branch Electric
FAQS:
Frequently Asked Questions About Electrical Services in Indiana
Whether you're a homeowner in Carmel or a business owner in Noblesville, we know you have questions. That’s why Branch Electric has compiled this list of the most commonly searched and asked questions about electrical issues, upgrades, and services in Indianapolis and surrounding cities like Fishers, Greenwood, Plainfield, Zionsville, and Avon.
⚠️ Electrical Tip: Never attempt electrical repairs or installations yourself. Always contact a licensed professional. For fast help, call Branch Electric or request a free consultation today.
How often should I have my home’s electrical system inspected?
It’s recommended to have your electrical system inspected every 3–5 years, or sooner if your home is older than 25 years, you've added new appliances, or you're experiencing issues like flickering lights or breaker trips.
Branch Electric offers comprehensive electrical inspections for homeowners and real estate transactions. Call for an electrical inspection in Indianapolis, home electrical checkup or peace of mind with a trusted electrician for home safety
Do I need a permit to do electrical work in Indiana?
Yes, many electrical projects—like panel upgrades, remodel wiring, or generator installations—require permits and inspections. Working without one may lead to fines, failed inspections, or safety issues.
Let Branch Electric handle the permit process for you. We ensure all work is code-compliant and approved.
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How can I make my home more energy-efficient?
Improving your home's energy efficiency is a wise choice for both the environment and your wallet. Here are some steps you can take:
Upgrade to LED lighting: Replace incandescent bulbs with energy-efficient LED lights to save on electricity.
Seal gaps and insulate: Properly insulate your home and seal gaps around windows and doors to prevent heat or cool air from escaping.
Install a programmable thermostat: This allows you to control your heating and cooling system more efficiently.
Consider energy-efficient appliances: When it's time to replace appliances, choose ones with high energy efficiency ratings.
Go solar: Install solar panels to generate clean energy and reduce your reliance on grid power.
What’s the difference between a fuse box and a breaker panel?
Fuse boxes are outdated systems that use fuses to protect circuits, while breaker panels use resettable breakers and are safer and easier to maintain.
If your home still has a fuse box, it's time to upgrade. Branch Electric provides modern breaker box replacements with minimal disruption.
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What is GFCI and where do I need it in my home?
GFCI (Ground Fault Circuit Interrupter) outlets are required in areas with water exposure, like kitchens, bathrooms, garages, basements, and outdoor areas. They prevent electric shock by shutting off power when an imbalance is detected. Need your home brought up to code? Branch Electric installs and tests GFCI outlets to keep your family safe.
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How can I lower my electricity bill with smart electrical upgrades?
Energy-efficient solutions like LED lighting, smart thermostats, motion sensor lighting, and whole-home energy audits can significantly reduce utility costs. Branch Electric offers tailored energy-saving upgrades for homeowners and business owners across Central Indiana.
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What should I do if my breaker keeps tripping?
Frequent breaker tripping is a sign of overloaded circuits, faulty wiring, or a failing breaker panel. This could pose a fire hazard if left unresolved.
Don’t attempt to fix this yourself. Contact Branch Electric in Indianapolis for a licensed inspection and repair. We'll safely assess your system and fix the issue without unnecessary drywall damage.
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Do I need to upgrade my electrical panel?
If your lights flicker, you smell burning near outlets, or you're adding high-demand appliances (like EV chargers or HVAC), it might be time for a panel upgrade. Let Branch Electric evaluate your system and provide a safe, code-compliant solution.
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How much does it cost to install a home generator in Indiana?
Costs vary based on home size, generator type (portable vs. whole-home), and load requirements. We offer custom estimates and expert Generac standby generator installations. Branch Electric handles everything from permitting to final testing.
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Can I install my own EV charger at home?
We strongly advise against DIY EV charger installation. Improper setup can void warranties, cause electrical damage, or create fire hazards.
Our licensed electricians ensure your Level 2 EV charger is installed safely and meets all local code requirements.
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Why are my lights flickering or dimming randomly?
Flickering lights may indicate loose wiring, overloaded circuits, or issues at the panel. Ignoring it could increase fire risk. Contact Branch Electric for a full diagnostic. We’ll resolve the issue safely and without leaving a mess.
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What are the signs of outdated or unsafe wiring in my home?
Common signs include:
⚡️ Warm or discolored outlets
⚡️ Frequent breaker trips
⚡️ Burning smells
⚡️ Two-prong (non-grounded) outlets Aluminum or knob-and-tube wiring
If you notice any of these, contact Branch Electric immediately for an inspection.
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Do you offer emergency electrical repairs?
Yes. Branch Electric offers 24/7 emergency electrical services in Indianapolis and surrounding cities. Whether it’s a sparking outlet, power loss, or overheating panel, we’ll respond quickly and professionally.
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